FAQ

How much is postage and packaging?

FREE Standard postage and packing on ALL orders. There is no charge!

 

How to order?

The quickest and easiest way to order is to enter your credit or debit card details over our secure shopping basket. If you have any queries or questions, please feel free to email us using sales@funkyfragrances.co.uk

 

How long will my delivery take?

Funky Fragrances aims to deliver your products within 2 to 5 working days (excluding Saturdays and Sunday) and next day delivery if ordered before 1pm using our express delivery service. Please choose your options at the checkout.

 

Why are the products so much cheaper?

We sell products directly to the public. There is no shop and there are no middlemen, so our overheads are kept very low so therefore we pass our savings onto you!

 

Are the products that you sell genuine?

All the products that we sell are 100% genuine – we have no dealing with counterfeit of fake products. We sell the same name brand designer fragrances you will find in all the big retail department stores except not at the retail prices.

 

Can I call someone at Funky Fragrances?

We don’t have phone support, but please don’t take this as a lack of interest! We’d love to help you. Many of the answers to your question can be found in the FAQs of this site. If you still need help after reviewing this content, please send us an email.

 

Why should I buy over the Internet?

With current technology (PCs, laptops, mobile phones, tablets), convenience shopping is readily available to all and bargain hunting can now become a pleasure. There are no more hassles with battling with the weather, fighting for parking spaces, standing for hours in queues, or waiting for a free shop assistant. You can order your favourite perfume or products, or do all your Christmas shopping from the comfort of your own home or office…. if you have an understanding boss!

 

Is the site secure?

Yes, our site is secure and any payment transactions we undertake online will be encrypted using Secure Sockets Layer (SSL) technology. Furthermore, all your personal details are stored in accordance with the Data Protection Act. For more information on privacy and security, please refer to our Privacy Policy and our Safe Shopping information.

 

What if I want to make an exchange or want a refund?

We want you to be completely satisfied with your order and we would hope to resolve any problems you may have. If, however, you are in any way unhappy with your purchase we will promptly refund you.

 

What methods of payment do you accept?

We accept all the major UK credit/ debit cards, PayPal & Amazon Checkout

amazon@2x paypal@2x mastercard@2x american-express@2x visa-1@2x